Terms of service

Terms of Service – Minimall Supermarket

Welcome to Minimall Supermarket’s online services. By accessing our website or placing an order, you agree to the following Terms of Service:

  1. Store Information

    • Business name: Minimall Supermarket

    • Location: Nabatieh, Lebanon

    • Phone / WhatsApp: +961 81 666 502

  2. Use of Our Website

    • You agree to use our website only for lawful purposes and to provide accurate and complete information when placing an order.

    • We may update or change the content, prices, and services on the website at any time without prior notice.

  3. Products, Prices & Availability

    • Product images and descriptions are for guidance; actual products may vary slightly.

    • Prices are shown in the currency displayed on the website and may change without prior notice.

    • If an item is unavailable after you place an order, we may remove it from the order or contact you to suggest a replacement.

  4. Orders & Payment

    • An order is considered confirmed only after we review and accept it.

    • Payment methods are those shown at checkout and are processed securely by our payment partners.

    • In case of suspected fraud or misuse, we may cancel or refuse any order.

  5. Delivery & Pickup

    • We currently deliver within Nabatieh and nearby areas, subject to our delivery coverage at the time of order.

    • Delivery fees and available delivery times will be shown at checkout or communicated when confirming the order.

    • You are responsible for providing a correct delivery address and being available to receive the order.

  6. Returns & Refunds

    • Our Refund & Return Policy applies to all purchases.

    • We do not offer refunds (no cash or card money back).

    • Returns are accepted only on the same day of purchase, and only with the original receipt, subject to the conditions stated in our Refund & Return Policy.

  7. Privacy & Data Protection

    • Our Privacy Policy explains how we collect, use, and protect your personal data.

    • By using our services, you agree to the handling of your data as described in the Privacy Policy.

  8. Limitation of Liability

    • To the maximum extent permitted by law, Minimall Supermarket is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

    • Our responsibility is limited to correcting orders or replacing products in line with our policies.

  9. Changes to These Terms

    • We may update these Terms of Service from time to time. The latest version will always be available on our website.

    • Your continued use of our website or services after any changes means you accept the updated terms.

  10. Contact Us
    For any questions about these Terms of Service, please contact us:

  • Phone / WhatsApp: +961 81 666 502